Contact information
Contact information
Last updated: June 2026
At PawHydrate, we are here to help with any questions or concerns about your order.
EMAIL
support@paw-hydrate.com
RESPONSE TIME
We aim to respond to all enquiries within 24–48 hours, excluding weekends and public holidays.
HOW WE CAN HELP
- Order updates and tracking
- Returns and refund requests
- Damaged or incorrect items
- Product questions
- General enquiries
We are committed to making your experience with PawHydrate as smooth as possible.