Refund policy

Refund policy
Last updated: June 2026

We want you to be completely satisfied with your purchase. If you are not happy for any reason, we offer a 30-day money-back guarantee.

HOW TO REQUEST A REFUND
Contact us at support@paw-hydrate.com within 30 days of receiving your order. Include your order number and reason for the return. We will respond within 2 business days.

CONDITIONS
Items must be unused and in their original condition. We reserve the right to refuse refunds on items showing signs of use or damage caused by the customer.

REFUND PROCESS
Once your return is approved, your refund will be processed to your original payment method within 5–10 business days.

DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, contact us immediately at support@paw-hydrate.com and we will send a replacement or issue a full refund at no cost to you.

CONTACT
support@paw-hydrate.com