Privacy policy

Privacy policy
Last updated: June 2026

PawHydrate ("we", "us", or "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

INFORMATION WE COLLECT
We collect information you provide when placing an order: name, email address, delivery address, and payment details. We also collect browsing data (IP address, browser type, device, cookies) to improve your experience.

HOW WE USE YOUR INFORMATION
We use your information to process and deliver your orders, send order confirmations and shipping updates, respond to your enquiries, and improve our store. We may also send promotional communications if you have opted in.

SHARING YOUR INFORMATION
We do not sell your personal data. We share information only with trusted third parties necessary to process and deliver your order, including payment processors (PayPal and card payment providers). Data is shared only to the extent necessary.

DATA RETENTION
We retain your personal data for as long as necessary to fulfil your order and comply with legal obligations.

COOKIES
We use cookies to keep track of your cart, improve site performance, and serve relevant advertising. You can disable cookies in your browser settings or manage preferences via our cookie banner.

SECURITY
We use industry-standard security measures to protect your personal data against unauthorised access, loss, or misuse.

YOUR RIGHTS
Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at support@paw-hydrate.com.

CONTACT
support@paw-hydrate.com